This is a typical American style hotel with many rooms in a large spacious and beautiful setup. Nice to see lots of families with kids and (grand) parents because of Chinese New Year. All the staff were very friendly and helpful, check-in was fast despite what is mentioned in other reviews. The breakfast and dinner buffet in Makan where amazing! Lots of choice, menu variation and good tastes. The table- and tapwater we found not so tastefull because of too much chloride (like in many countries) but the waterdispensors to fill our drinking bottles are an excellent service! We extended our stay with one night and while the first room was a bit stuffy/smelly the second one was perfect and comfortable.
Rob
enero de 2025
Splash pool is the main attraction for my kids. We spent most of the time at the splash pool and the kids room. The Careline staff keeps on checking if everything is ok or if we need any help from time to time.
Muhammad
noviembre de 2024
Generally…..i like everything about the hotel…staff…food Their hospitalities were tip top…..keep it up….!!!10 stars for them….very friendly…helpful….even though their house keeper also was very kind hearted….i asked them to change the bed sheets n towels even after they already did in the morning n they did it once again…the bfast also have many choices and delicious…me and my husband liked their coffee very very much…n we asked for a paper cup to “tapau” the coffee to the room…
Nurul
mayo de 2025
This is my first staycation with my husband and a baby. I would say it's a great experience ever😊 I got birthdays deco per request and also got a free room upgrade lakeside view! Thanks to all doubletree staffs Room was spacious, clean, and comfortable. Kids' facilities were excellent to me they got a big splash kid pool and playroom, too. Great location, we spend our evening taking e-bike stroll through the park from hotel. View were superb, can see the putrajaya bridge + picc from our room Breakfast is also delicious, and a lot of choices. Really enjoyed the cinnamon and pandan teh tarik! Already missed it! I'll repeat staying here whenever I want to staycation in putrajaya.
Nadia
mayo de 2025
Let's be honest-- the reason anyone would stay here is for the kids. There are 3 pools: infinity, splash & rooftop. Breakfast is okay, but the dinner taste & selection were superb. The room: we were afraid if the bed was not big enough but it was, it was insanely big. Even the sofa bed was readily converted into a bed for us.
Basarudin
junio de 2023
I took an executive room and was pleasantly surprised by a whole day entry to the lounge and pre-dinner meal that was provided..it was good 👍 besides, location is super strategic, next to putrajaya lakeside. Kids got to play with sand by the lake, in the kids pool, splash pool /water playground, bouncy trampoline - like play area and went on few rides on atv around the hotel.. super memorable and fun.. would definitely go there again! 😉
Theaneeswary
febrero de 2025
1. Cleanliness of the place is the top 2. There are 4 pools and my family got the joyful experience 3. The place is so beautifully designed 4. Varieties of good food and delicious food. We are having breakfast and dinner there. 5. So many activities in the hotel and we are having fun
Shafiqah
febrero de 2025
l wish to send my gratitude to Hilton Putrajaya that l had an excellent experience during my short holiday with my daughter. 1.l met a Gentleman(who serve customers at front desk for morning breakfast on 1/4/25,ard 10am).I would like to THANKS him for arranging a memorable & graceful section for my breakfast (Finally l found out he is Head Manager of Hilton 😄) 2.Nevertheless,receptionist,cafe crews,guards & cleaner(foreigner) quite polite,helpful and cheer smile was my unforgettable and greatful impression during this trip l should give Hilton ,Putrajaya THUMBS UP 👍👍👍
Ho
abril de 2025
the hotel's wide open space, the serene view, connected to the lake, pool area was fun for kids, consider good amount of facilities. food for breakfast buffet was quite nice and I get to eat while enjoying the lakeview.. but because i was having breakfast there 2 days in a row, the food choice seems to be almost the same. if there's a little more changes, that will be better
Evon
enero de 2025
The staff was amazing, during checkout, only one staff was there, line was long, but immediately was greeted by another two staff coming to help, Ben offered and apology and it make the trip more pleasant Hotel is amazing for kids to stay and play To improve: To keep up with modern family and kids, double tree can do little activity besides the empty area besides the pool, for kids, something like sand sticker drawing, maybe a kids painting area and activity, children activities for weekend to keep them occupied other than the pools
Muhammad
mayo de 2025