

The location of the hotel was placed a bit at the outskirts of Putrajaya, therefore it was the perfect hotel location for newlyweds who wanted privacy and romantic area. Given that we went to the hotel when it was not a peak season, the hotel did not have too many other travellers and therefore I loved the vibe when walking around the hotel in which minimal people cared of our existence. Sitting near the lakeside pool and chilling while waiting for the sun to set was a great activity I highly recommend.
Zarith
2025年10月

This is a typical American style hotel with many rooms in a large spacious and beautiful setup. Nice to see lots of families with kids and (grand) parents because of Chinese New Year. All the staff were very friendly and helpful, check-in was fast despite what is mentioned in other reviews. The breakfast and dinner buffet in Makan where amazing! Lots of choice, menu variation and good tastes. The table- and tapwater we found not so tastefull because of too much chloride (like in many countries) but the waterdispensors to fill our drinking bottles are an excellent service! We extended our stay with one night and while the first room was a bit stuffy/smelly the second one was perfect and comfortable.
Rob
2025年1月

I’m the kind of person who enjoys staying at different hotels just to experience something unique from each of them — I usually try a new hotel once every month. I’ve stayed at almost every hotel in Putrajaya, and I usually don’t repeat my stay at the same hotel because I prefer different experiences. So far, the only hotel I’ve wanted to revisit was one in Langkawi — and now, I’d love to repeat my stay here too. The food is also good, and I truly appreciate how the staff still took the time to attend to me, even while they were busy setting up the dining area for the transition from breakfast to lunch. Thanks to all your staff for the excellent service. Forgot to mention, this hotel is just a walking distance to the Marina/water taxi. I just noticed it during my stay and love that.
Fiezahafieza
2025年8月

The customer service truly stood out, when my event dates changed, the hotel staff went above and beyond to accommodate my request to adjust my booking from the 5th to the 4th of August. Their flexibility and professionalism made a huge difference, and I’m very grateful for their assistance. The rooms were clean, comfortable, and well-appointed, as expected from a Hilton property. The lakeside views added a lovely touch to the stay.
Keim
2025年8月

Splash pool is the main attraction for my kids. We spent most of the time at the splash pool and the kids room. The Careline staff keeps on checking if everything is ok or if we need any help from time to time.
Muhammad
2024年11月

I always enjoy accomodation of Doubletree by Hilton. I was really looking forward to have a peaceful overnight after too much travelling. But my arrival turned into a disaster. I have never experienced a longer check-in at a five-star hotel in my life. After waiting for 15 minutes, I went outside to smoke a cigarette. There was an annoying guest at the reception who was still asking questions after another 15 minutes. The receptionist extended my check-in even further. Then I was ceremoniously offered a room upgrade, which was part of the booking anyway. So there was no special ceremony. 40 minutes check-in!!! The upgrade ended up being worse than my booked room (without a balcony). The room was beautiful, the place was amazing and peaceful. For families with children this place is a paradise. I always appreciate the great cookies they offer at DoubleTree hotels. Unfortunately, I almost missed dinner due to the lengthy check-in. But in the end I was offered a 50% compensation. I would love to come back and recommend the hotel. But my experience upon arrival was not the best.
Milan
2025年7月

The architecture of this place gives us a good impression. The kids pool, game room and arcade centre was a good addition to our stay which enhanced our stay a bit more as we had young kids in tow. Breakfast speread was great. A lot of variety and the food were replenished often. Kids' utensils were also readily available. Hotel was at 100% capacity when we were there but the breakfast space did not feel crowded or chaotic.
Noor
2025年6月

Generally…..i like everything about the hotel…staff…food Their hospitalities were tip top…..keep it up….!!!10 stars for them….very friendly…helpful….even though their house keeper also was very kind hearted….i asked them to change the bed sheets n towels even after they already did in the morning n they did it once again…the bfast also have many choices and delicious…me and my husband liked their coffee very very much…n we asked for a paper cup to “tapau” the coffee to the room…
Nurul
2025年5月

The whole experience was excellent! All staff at the hotel were very welcoming and helpful. They attended to my request very fast. All staff were very polite and professional. We were able to access to the executive lounge for high tea with the staff's help, even though we almost could not make it in time. The room was fantastic especially the executive room. Room was spacious complete with bath tub and big sofa which can fit adult size to sleep. We was able to get baby crib which was very convinience. The splash pool is the highlight! My kids enjoyed all the pools during staycation. Since we visited on the last day of school holiday, the pool was not crowded. The breakfast spread also were faboulus. We really enjoyed all varities of food from different culture. Spend more than 1 hour there. Overall we were really satisfied with all services. Will definitely come again!
Wan
2025年6月

The hospitality. All the staffs are kind and welcoming. Mr Sayyid attended to us at Makan Restaurant and treated our little one so nicely. Services are fast.
Ainal
2025年10月